Payment & delivery

Simple terms, reliable delivery.

Clear conditions so you can plan your purchases with confidence.

Ordering

Choose the items from our PDF catalogue and send your order by email or phone. We confirm availability and send you a pro forma invoice.

Payment

Payment terms are confirmed together with the pro forma invoice. Goods are reserved for you once the order is confirmed.

Delivery

We ship to all EU countries. Parcel and pallet shipping are available; the shipping cost and delivery time are given in the order confirmation.

Returns and claims

Please check the goods on arrival and report any discrepancy promptly, with photos.